How To Fix LDAPSYNC008 - Connection to server &1 terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPSYNC - Messages for Synchronization with a Directory

• Message number: 008

• Message text: Connection to server &1 terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPSYNC008 - Connection to server &1 terminated ?

  The SAP error message LDAPSYNC008 Connection to server &1 terminated typically indicates that there is an issue with the connection between the SAP system and the LDAP (Lightweight Directory Access Protocol) server. This error can occur due to various reasons, including network issues, configuration problems, or server unavailability.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the LDAP server.
  LDAP Server Unavailability: The LDAP server might be down or not reachable.
  Configuration Errors: Incorrect configuration settings in the SAP system for the LDAP connection.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the LDAP server.
  Timeouts: The connection may be timing out due to long response times from the LDAP server.
  Authentication Issues: Problems with the credentials used to connect to the LDAP server.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or telnet to verify that the SAP system can reach the LDAP server.
  Ensure that the network is stable and there are no interruptions.
  
  
  
  Verify LDAP Server Status:
  
  Check if the LDAP server is running and accessible.
  Look for any logs on the LDAP server that might indicate issues.
  
  
  
  Review Configuration Settings:
  
  Go to the SAP system and check the LDAP configuration settings (transaction code LDAP).
  Ensure that the server address, port, and other parameters are correctly configured.
  
  
  
  Check Firewall Settings:
  
  Ensure that the necessary ports for LDAP (typically 389 for LDAP and 636 for LDAPS) are open in the firewall settings.
  
  
  
  Increase Timeout Settings:
  
  If timeouts are an issue, consider increasing the timeout settings in the SAP LDAP configuration.
  
  
  
  Validate Credentials:
  
  Ensure that the credentials used for the LDAP connection are correct and have the necessary permissions.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for LDAP integration for detailed configuration steps and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Logs: Check the SAP system logs (transaction SM21) and the LDAP server logs for any additional error messages that could provide more context.
  
  By following these steps, you should be able to diagnose and resolve the LDAPSYNC008 error in your SAP system.