How To Fix LDAPSYNC006 - The system could not create the database objects pool

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPSYNC - Messages for Synchronization with a Directory

• Message number: 006

• Message text: The system could not create the database objects pool

What causes this issue?

INCLUDE LDAPSYNC_FOLLOWUP

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPSYNC006 - The system could not create the database objects pool ?

  The SAP error message LDAPSYNC006, which states "The system could not create the database objects pool," typically occurs during the synchronization process between SAP and an LDAP directory service. This error can arise due to various reasons, including configuration issues, permission problems, or database connectivity issues.
  Causes:
  
  Database Connectivity Issues: The SAP system may not be able to connect to the database due to network issues, incorrect database configuration, or database server downtime.
  Insufficient Permissions: The user account used for the LDAP synchronization may not have the necessary permissions to create or modify database objects.
  Configuration Errors: Incorrect settings in the LDAP synchronization configuration can lead to this error. This includes misconfigured LDAP parameters or incorrect database connection settings.
  Resource Limitations: The database may be running out of resources (e.g., memory, disk space) which can prevent the creation of new objects.
  Database Locking Issues: If the database is locked or in a state that prevents modifications, this error may occur.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check the network connection between the SAP system and the database.
  Ensure that the database connection parameters (host, port, username, password) are correctly configured in the SAP system.
  
  
  
  Review User Permissions:
  
  Ensure that the user account used for LDAP synchronization has the necessary permissions to create and modify database objects.
  Check the roles and authorizations assigned to the user in the SAP system.
  
  
  
  Validate Configuration Settings:
  
  Review the LDAP synchronization configuration in the SAP system to ensure all parameters are set correctly.
  Check for any recent changes in the configuration that might have led to this issue.
  
  
  
  Monitor Database Resources:
  
  Check the database for resource usage (CPU, memory, disk space) and ensure it is within acceptable limits.
  If resources are low, consider optimizing the database or increasing resource allocation.
  
  
  
  Check for Database Locks:
  
  Investigate if there are any locks on the database that might be preventing the creation of new objects.
  Use database management tools to identify and resolve any locking issues.
  
  
  
  Review SAP Logs:
  
  Check the SAP application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to LDAP synchronization for any specific guidance or patches that may address this issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Administration: Involve your SAP Basis team or system administrator for deeper investigation, especially if the issue is related to database configuration or server resources.
  
  By following these steps, you should be able to identify and resolve the LDAPSYNC006 error in your SAP system.