How To Fix LDAPSYNC007 - Cannot determine the name of the logical system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LDAPSYNC - Messages for Synchronization with a Directory

  • Message number: 007

  • Message text: Cannot determine the name of the logical system

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message LDAPSYNC007 - Cannot determine the name of the logical system ?

    The SAP error message LDAPSYNC007: Cannot determine the name of the logical system typically occurs during the synchronization process between SAP and an LDAP directory service. This error indicates that the system is unable to identify the logical system name that is required for the synchronization process.

    Causes:

    1. Missing Configuration: The logical system name may not be configured correctly in the SAP system.
    2. Incorrect RFC Destination: The RFC destination used for the LDAP synchronization may not be set up properly or may not point to the correct logical system.
    3. Authorization Issues: The user executing the synchronization may not have the necessary authorizations to access the logical system information.
    4. System Profile Issues: The system profile may not be set up correctly, leading to the inability to retrieve the logical system name.
    5. Network Issues: There may be network connectivity issues preventing the SAP system from accessing the LDAP server.

    Solutions:

    1. Check Logical System Configuration:

      • Go to transaction SCC4 and ensure that the logical system is defined correctly for your client.
      • Ensure that the logical system name is correctly assigned to the client.
    2. Verify RFC Destination:

      • Use transaction SM59 to check the RFC destination settings.
      • Ensure that the RFC destination is correctly configured and points to the appropriate logical system.
    3. Check User Authorizations:

      • Ensure that the user executing the LDAP synchronization has the necessary authorizations to access the logical system information.
      • You may need to check roles and profiles assigned to the user.
    4. Review System Profile:

      • Check the system profile parameters to ensure that they are set correctly.
      • You can use transaction RZ10 to view and modify the profile parameters.
    5. Network Connectivity:

      • Ensure that there are no network issues preventing the SAP system from connecting to the LDAP server.
      • You can use tools like ping or telnet to check connectivity to the LDAP server.
    6. Check LDAP Configuration:

      • Review the LDAP configuration in the SAP system to ensure that it is set up correctly.
      • Use transaction LDAP to access the LDAP configuration settings.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for notes related to LDAP synchronization issues.
    • Documentation: Review the SAP documentation on LDAP integration and synchronization for additional guidance on configuration and troubleshooting.
    • Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the cause of the LDAPSYNC007 error in your SAP system.

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