How To Fix KR367 - The selected totals records are destroyed

SAP Error Message - Details

• Message type: E = Error

• Message class: KR - Archiving Reports and Utilities

• Message number: 367

• Message text: The selected totals records are destroyed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KR367 - The selected totals records are destroyed ?

  The SAP error message KR367, which states "The selected totals records are destroyed," typically occurs in the context of the Controlling (CO) module, particularly when dealing with cost center accounting or internal orders. This error indicates that the system has detected that the totals records for a particular cost object have been corrupted or are missing.
  Causes:
  
  Data Corruption: The totals records may have been corrupted due to system errors, database issues, or improper data handling.
  Inconsistent Data: If there are inconsistencies in the data, such as missing entries or discrepancies in the database, it can lead to this error.
  Incorrect Configuration: Misconfiguration in the controlling area or related settings can also lead to issues with totals records.
  System Upgrades or Changes: Changes in the system, such as upgrades or migrations, may inadvertently affect the integrity of totals records.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like CKR1 (for checking cost object data) or CKR2 (for checking totals records) to analyze and ensure data consistency.
  Rebuild Totals Records: If the totals records are indeed corrupted, you may need to rebuild them. This can often be done using the transaction code KAH3 (for cost center accounting) or similar transactions for other areas.
  Run Consistency Checks: Use the SAP standard tools to run consistency checks on the controlling area. This can help identify and rectify issues with totals records.
  Restore from Backup: If the corruption is severe and cannot be fixed, restoring the affected data from a backup may be necessary.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific circumstances of your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (for cost center reports), KOB1 (for order reports), and KAH1/KAH2 (for maintaining cost centers).
  Documentation: Review SAP documentation related to Controlling and the specific modules you are working with to understand how totals records are managed.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the KR367 error in your SAP system.