How To Fix KR368 - No totals records found for the snapshot

SAP Error Message - Details

• Message type: E = Error

• Message class: KR - Archiving Reports and Utilities

• Message number: 368

• Message text: No totals records found for the snapshot

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KR368 - No totals records found for the snapshot ?

  The SAP error message KR368 ("No totals records found for the snapshot") typically occurs in the context of the Controlling (CO) module, particularly when dealing with cost center accounting or internal orders. This error indicates that the system could not find any total records for the specified snapshot, which is often related to the data aggregation or reporting processes.
  Causes:
  
  
  No Data Available: The most common cause is that there are no total records available for the specified period or snapshot. This could happen if no transactions were posted to the relevant cost centers or internal orders during that time.
  
  
  Incorrect Selection Criteria: The selection criteria used to generate the report or snapshot may be incorrect, leading to no records being found.
  
  
  Data Not Updated: The data may not have been updated or processed correctly. For example, if the periodic closing processes have not been executed, totals records may not be available.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the totals records, leading to this error.
  
  
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the data extraction process.
  
  
  Solutions:
  
  
  Check Data Availability: Verify that there are indeed transactions posted to the relevant cost centers or internal orders for the period in question. You can do this by checking the individual postings.
  
  
  Review Selection Criteria: Ensure that the selection criteria used in the report or transaction are correct. Adjust the parameters to include the correct time frame, cost centers, or other relevant filters.
  
  
  Run Periodic Closing: If applicable, ensure that the periodic closing processes (like the assessment or distribution) have been executed. This will help in generating the necessary totals records.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the totals records. This may involve checking user roles and permissions in the SAP system.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that there are no issues with the database or the data extraction process. This may involve working with your SAP Basis team.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or report you are using. There may be specific guidelines or known issues documented by SAP.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights or patches if it’s a known issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the CO module, such as KSB1 (Cost Centers: Actual Line Items) or KOB1 (Orders: Actual Line Items), to check for postings.
  SAP Notes: Search for SAP Notes related to error KR368 in the SAP Support Portal for any specific fixes or recommendations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to diagnose and resolve the KR368 error in SAP.