How To Fix K9369 - The Excel sheet template could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: K9 - CO Planning Processor

• Message number: 369

• Message text: The Excel sheet template could not be deleted

What causes this issue?

The Excel sheet template for the profile item could not be deleted.

System Response

It is not critical if an Excel sheet template does not have a profile
item. The system will therefore proceed with the deletion of the
profile item.

How to fix this error?

Procedure for System Administrators

Technical key for the profile item:
"&V1&"

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message K9369 - The Excel sheet template could not be deleted ?

  The SAP error message K9369, which states "The Excel sheet template could not be deleted," typically occurs when there is an issue with the Excel template used in SAP for reporting or data entry. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  File Permissions: The user may not have the necessary permissions to delete the Excel template.
  Template in Use: The template might be currently in use by another user or process, preventing its deletion.
  Corrupted Template: The Excel template file may be corrupted or improperly configured.
  System Configuration: There may be issues with the SAP system configuration or settings related to Excel integration.
  Network Issues: If the template is stored on a network drive, connectivity issues could prevent deletion.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the appropriate permissions to delete the template. This may involve checking user roles and authorizations in SAP.
  Close Open Instances: Make sure that the Excel template is not open in any instance of Excel. Close all instances of Excel and try again.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the template that might be preventing deletion.
  Delete from Backend: If the template is corrupted, you may need to delete it directly from the backend system or database. This should be done with caution and typically requires assistance from an SAP Basis administrator.
  Recreate the Template: If the template is corrupted, consider recreating it from scratch or restoring it from a backup if available.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on managing Excel templates and troubleshooting related issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (for cost center reports) or KSBP (for planning) that may be related to the use of Excel templates in SAP.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.