How To Fix K9367 - Processing cannot be completed

SAP Error Message - Details

• Message type: E = Error

• Message class: K9 - CO Planning Processor

• Message number: 367

• Message text: Processing cannot be completed

What causes this issue?

Processing cannot be continued because the SAP system is unable to
access the Excel application.
This could be because you are processing a cell in Excel.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You should exit the processing mode for this cell.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message K9367 - Processing cannot be completed ?

  The SAP error message K9367 ("Processing cannot be completed") typically occurs in the context of controlling (CO) module transactions, particularly when dealing with cost center accounting, internal orders, or other related processes. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Missing Master Data: The error may occur if there are missing or incomplete master data records, such as cost centers, internal orders, or profit centers that are required for the transaction.
  
  
  Incorrect Configuration: Configuration issues in the controlling module, such as incorrect settings for cost elements or cost centers, can lead to this error.
  
  
  Authorization Issues: Users may not have the necessary authorizations to perform the transaction, leading to processing failures.
  
  
  Data Inconsistencies: Inconsistencies in the data, such as incorrect or missing entries in the relevant tables, can trigger this error.
  
  
  Period Closing: If the posting period is closed or if there are restrictions on posting to certain periods, this error may occur.
  
  
  Solutions:
  
  
  Check Master Data: Verify that all required master data (cost centers, internal orders, etc.) is correctly set up and active. Ensure that there are no missing entries.
  
  
  Review Configuration: Check the configuration settings in the controlling module to ensure they are correct. This may involve reviewing cost element settings, cost center configurations, and other related settings.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the transaction. This may involve checking user roles and permissions in the SAP system.
  
  
  Data Consistency Check: Run consistency checks on the relevant data to identify and correct any inconsistencies. This may involve using transaction codes like KAH1 (for cost centers) or KSB1 (for cost center reports).
  
  
  Posting Period: Verify that the posting period is open and that there are no restrictions on posting to the desired period. If the period is closed, you may need to reopen it or post to a different period.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure. This may require assistance from a technical consultant.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (Cost Centers: Actual Line Items), KOB1 (Orders: Actual Line Items), and KAH1 (Cost Center Master Data).
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  Documentation: Review SAP documentation and guides related to the controlling module for best practices and troubleshooting steps.
  
  If the issue continues after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in the controlling module for further assistance.