How To Fix J1B_NFE566 - CNPJ of CT-e service taker &1 does not match with CNPJ of plant &2

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 566

• Message text: CNPJ of CT-e service taker &1 does not match with CNPJ of plant &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE566 - CNPJ of CT-e service taker &1 does not match with CNPJ of plant &2 ?

  The SAP error message J1B_NFE566 indicates a mismatch between the CNPJ (Cadastro Nacional da Pessoa Jurídica) of the service taker and the CNPJ of the plant in the context of Brazilian electronic invoicing (CT-e - Conhecimento de Transporte Eletrônico). This error typically arises when generating or processing a CT-e document in SAP.
  Cause:
  
  CNPJ Mismatch: The CNPJ of the service taker (the entity receiving the service) does not match the CNPJ associated with the plant (the location from which the service is being provided).
  Configuration Issues: There may be incorrect configuration settings in the SAP system regarding the CNPJ numbers for the plant or the service taker.
  Data Entry Errors: There could be typographical errors in the CNPJ numbers entered in the system for either the plant or the service taker.
  Master Data Issues: The master data for the plant or the customer/vendor may not be correctly maintained, leading to discrepancies.
  
  Solution:
  
  
  Verify CNPJ Numbers:
  
  Check the CNPJ of the service taker and the CNPJ of the plant in the SAP system.
  Ensure that both CNPJ numbers are correctly entered and match the official registration.
  
  
  
  Update Master Data:
  
  If there is a discrepancy, update the master data for the plant or the service taker in the SAP system to ensure that the CNPJ numbers are correct.
  You can do this by navigating to the relevant master data transaction (e.g., for customers, use transaction code XD02 or FD02).
  
  
  
  Check Configuration:
  
  Review the configuration settings related to the CT-e and ensure that the CNPJ settings are correctly configured in the SAP system.
  This may involve checking the settings in the Brazilian localization (SAP Note or customizing settings).
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CT-e processing for any specific requirements or updates that may affect CNPJ validation.
  
  
  
  Testing:
  
  After making the necessary corrections, test the CT-e generation process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  CNPJ: The CNPJ is a unique identifier for Brazilian companies, similar to a tax identification number. It is essential for various tax and legal processes in Brazil.
  CT-e: The CT-e is an electronic document used in Brazil to document the transportation of goods. It is mandatory for certain types of transportation services.
  SAP Notes: Check for relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant specializing in SAP Brazil localization for further assistance.