How To Fix J1B_NFE564 - Multiple shipment documents exist; automation not possible

J1B_NFE564 - Overview

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 564

• Message text: Multiple shipment documents exist; automation not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE564 - Multiple shipment documents exist; automation not possible ?

  The SAP error message J1B_NFE564 indicates that there are multiple shipment documents associated with a particular transaction, which prevents the automation of the process you are trying to execute. This error typically occurs in the context of Brazilian tax compliance, particularly when dealing with Nota Fiscal Eletrônica (NF-e) and its integration with shipment documents.
  
  Cause:
  
  
  Multiple Shipment Documents: The primary cause of this error is that the system has identified more than one shipment document linked to the same transaction. This can happen if:
  
  There are multiple deliveries or shipments for a single sales order.
  The system is unable to determine which shipment document to process due to ambiguity.
  
  
  
  
  Configuration Issues: Sometimes, the configuration settings in the SAP system related to the NF-e process may not be set up correctly, leading to this error.
  
  
  Data Integrity Issues: There may be inconsistencies or duplicates in the data that are causing the system to recognize multiple shipment documents.
  
  
  
  Solution:
  
  
  Review