How To Fix J1B_NFE565 - Multiple cost documents exist; automation not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 565

• Message text: Multiple cost documents exist; automation not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE565 - Multiple cost documents exist; automation not possible ?

  The SAP error message J1B_NFE565 indicates that there are multiple cost documents associated with a particular transaction, which prevents the automation of the process you are trying to execute. This error typically occurs in the context of Brazil's Nota Fiscal Eletrônica (NF-e) processing, where the system expects a single cost document for a given transaction but finds multiple entries.
  Cause:
  
  
  Multiple Cost Documents: The primary cause of this error is that there are multiple cost documents linked to the same transaction or item. This can happen due to various reasons, such as:
  
  Incorrect or duplicate entries in the system.
  Changes made to the cost documents after they were created.
  Issues with the configuration of the cost accounting module.
  
  
  
  Data Inconsistencies: There may be inconsistencies in the data that lead to the system being unable to determine which cost document to use for the automation process.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Identify the Cost Documents:
  
  Use transaction codes like SE16N or SE11 to check the relevant tables (e.g., COSS, COEP) for the cost documents associated with the transaction.
  Identify the multiple cost documents that are causing the issue.
  
  
  
  Review and Clean Up:
  
  Review the cost documents to determine if they are valid or if there are duplicates.
  If duplicates are found, you may need to delete or consolidate them, depending on your business processes and requirements.
  
  
  
  Adjust Configuration:
  
  Check the configuration settings in the controlling (CO) module to ensure that they are set up correctly to handle cost documents.
  Ensure that the settings for the NF-e process are correctly configured to avoid such issues in the future.
  
  
  
  Manual Processing:
  
  If automation is not possible due to the presence of multiple cost documents, consider processing the transaction manually until the underlying issue is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to the NF-e process and cost document handling for any specific guidance or patches that may address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. They may provide insights or solutions specific to your version of SAP.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates/patches.
  Transaction Codes: Familiarize yourself with transaction codes related to cost accounting and NF-e processing, such as J1B1N (NF-e processing) and KSB1 (cost centers).
  Documentation: Review SAP documentation on cost accounting and NF-e for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.