How To Fix J1B_NFE567 - CNPJ of CT-e issuer &1 does not match with CNPJ of vendor &2

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 567

• Message text: CNPJ of CT-e issuer &1 does not match with CNPJ of vendor &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE567 - CNPJ of CT-e issuer &1 does not match with CNPJ of vendor &2 ?

  The SAP error message J1B_NFE567 indicates a mismatch between the CNPJ (Cadastro Nacional da Pessoa Jurídica) of the CT-e (Conhecimento de Transporte Eletrônico) issuer and the CNPJ of the vendor in the system. This error typically arises in the context of electronic invoicing and transportation documents in Brazil.
  Cause:
  
  CNPJ Mismatch: The CNPJ number of the entity issuing the CT-e does not match the CNPJ number of the vendor (the entity receiving the service or goods).
  Data Entry Error: There may be a typographical error in the CNPJ numbers entered in the system.
  Configuration Issues: Incorrect configuration in the vendor master data or CT-e setup in SAP.
  Changes in Vendor Information: If the vendor's CNPJ has changed and the system has not been updated accordingly.
  
  Solution:
  
  Verify CNPJ Numbers: Check the CNPJ of both the CT-e issuer and the vendor in the SAP system. Ensure that they are correctly entered and match the official CNPJ records.
  Update Vendor Master Data: If the vendor's CNPJ has changed, update the vendor master data in SAP to reflect the correct CNPJ.
  Check CT-e Configuration: Ensure that the CT-e configuration in SAP is set up correctly and that it references the correct vendor information.
  Consult with the Issuer: If you are unsure about the CNPJ of the CT-e issuer, consult with the issuer to confirm their CNPJ.
  Testing: After making corrections, test the process again to ensure that the error does not recur.
  
  Related Information:
  
  CNPJ: The CNPJ is a unique identifier for Brazilian companies, similar to a tax identification number in other countries.
  CT-e: The CT-e is an electronic document used in Brazil to document the transportation of goods. It is mandatory for certain types of transportation services.
  SAP Configuration: Ensure that the SAP system is configured to handle Brazilian tax regulations and electronic invoicing correctly.
  Documentation: Refer to SAP documentation or consult with your SAP support team for specific configuration settings related to electronic invoicing and CT-e processing.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support or a consultant who specializes in Brazilian tax compliance and SAP systems.