How To Fix J1B_NFE568 - Error when reading database; system cannot carry out CNPJ check

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 568

• Message text: Error when reading database; system cannot carry out CNPJ check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE568 - Error when reading database; system cannot carry out CNPJ check ?

  The SAP error message J1B_NFE568 indicates that there is an issue with the CNPJ (Cadastro Nacional da Pessoa Jurídica) check during the processing of Nota Fiscal Eletrônica (NFE) in Brazil. This error typically arises when the system is unable to read the necessary database information to validate the CNPJ.
  Causes:
  
  Database Connectivity Issues: The system may be unable to connect to the database where the CNPJ information is stored.
  Missing or Incorrect CNPJ Data: The CNPJ number may be missing, incorrect, or not properly formatted in the system.
  Configuration Issues: There may be configuration problems in the SAP system related to the NFE or CNPJ validation settings.
  Authorization Issues: The user may not have the necessary authorizations to access the CNPJ data.
  Data Consistency Issues: There may be inconsistencies in the data stored in the database, such as missing entries or corrupted data.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the SAP system can connect to the database. Check for any network issues or database server problems.
  Verify CNPJ Data: Confirm that the CNPJ number is correctly entered in the relevant master data records. Ensure that it is in the correct format and is valid.
  Review Configuration Settings: Check the configuration settings for NFE and CNPJ validation in the SAP system. Ensure that all necessary parameters are correctly set.
  User Authorizations: Verify that the user has the necessary authorizations to perform CNPJ checks. If not, adjust the user roles and permissions accordingly.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the database related to CNPJ information.
  Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on Nota Fiscal Eletrônica and CNPJ validation processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to diagnose and resolve the J1B_NFE568 error in your SAP system.