How To Fix J1B_NFE393 - NF-e Item &1: discount value &2 in NF-e differs from calculated value &3

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 393

• Message text: NF-e Item &1: discount value &2 in NF-e differs from calculated value &3

What causes this issue?

The NF-e item that you are trying to process using NF-e incoming
automation shows a difference in the calculated NF-e values and the XML
values of the incoming NF-e.
The difference in the values can be originated from the splitting of XML
items into several invoice items which results in rounding errors.

System Response

The system does not automatically post the incoming NF-e.

How to fix this error?

Post the incoming NF-e manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE393 - NF-e Item &1: discount value &2 in NF-e differs from calculated value &3 ?

  The SAP error message J1B_NFE393 indicates a discrepancy between the discount value specified in the NF-e (Nota Fiscal Eletrônica) and the calculated discount value based on the item pricing in the system. This error typically arises during the process of generating or validating an NF-e in Brazil, where strict compliance with tax regulations is required.
  Cause:
  
  Manual Entry Error: The discount value may have been manually entered incorrectly in the NF-e.
  Configuration Issues: There may be issues with the configuration of pricing conditions in SAP, leading to incorrect calculations.
  Data Inconsistency: The data in the sales order or invoice may not match the data in the NF-e, leading to discrepancies.
  Tax Calculation Issues: The tax calculation logic may not be correctly applied, resulting in different discount values.
  
  Solution:
  
  Verify Discount Values: Check the discount values entered in the NF-e against the calculated values in the sales order or invoice. Ensure they match.
  Review Pricing Conditions: Examine the pricing conditions in the SAP system to ensure they are set up correctly. This includes checking condition types, access sequences, and any relevant pricing procedures.
  Adjust Manual Entries: If the discount was entered manually, correct it to match the calculated value.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes related to NF-e processing.
  Consult Documentation: Review SAP documentation or notes related to NF-e processing for any specific guidelines or known issues.
  Testing: After making adjustments, perform a test to generate the NF-e again to ensure that the error is resolved.
  
  Related Information:
  
  NF-e Compliance: The NF-e is a digital invoice used in Brazil, and it must comply with specific regulations set by the Brazilian tax authorities (SEF).
  SAP Notes: Check SAP Notes for any known issues or updates related to NF-e processing. SAP frequently releases notes that address specific error messages and provide guidance on resolution.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as J1B1N (NF-e Outbound) and J1B2N (NF-e Inbound) for processing NF-e documents.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the error related to the discount value discrepancy in the NF-e.