How To Fix J1B_NFE392 - NF-e Item &1: value of other expenses &2 in NF differs from calc.value &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J1B_NFE - Message class for NF-e

  • Message number: 392

  • Message text: NF-e Item &1: value of other expenses &2 in NF differs from calc.value &3

  • Show details Hide details
  • What causes this issue?

    The NF-e item that you are trying to process using NF-e incoming
    automation shows a difference in the calculated NF-e values and the XML
    values of the incoming NF-e.
    The difference in the values can be originated from the splitting of XML
    items into several invoice items which results in rounding errors.

    System Response

    The system does not automatically post the incoming NF-e.

    How to fix this error?

    Post the incoming NF-e manually.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message J1B_NFE392 - NF-e Item &1: value of other expenses &2 in NF differs from calc.value &3 ?

    The SAP error message J1B_NFE392 indicates a discrepancy in the values of "other expenses" for a specific item in the NF-e (Nota Fiscal Eletrônica) document. This error typically arises during the process of generating or validating NF-e documents in Brazil, where compliance with tax regulations is critical.

    Cause:

    The error message specifically points out that the value of "other expenses" (identified as &2 in the message) does not match the calculated value (identified as &3) for the item (identified as &1). This discrepancy can occur due to several reasons:

    1. Incorrect Manual Entry: The value for other expenses may have been entered incorrectly in the system.
    2. Configuration Issues: There may be issues with the configuration of the tax codes or expense types in the SAP system.
    3. Calculation Logic: The logic used to calculate the value of other expenses may not align with the expected values based on the business rules or tax regulations.
    4. Data Migration Issues: If data was migrated from another system, there may be inconsistencies in the values.
    5. Changes in Tax Regulations: Updates or changes in tax regulations may not have been reflected in the system.

    Solution:

    To resolve this error, you can follow these steps:

    1. Verify Data Entry: Check the values entered for other expenses in the NF-e document. Ensure that they are correct and align with the expected values.
    2. Review Configuration: Examine the configuration settings for tax codes and expense types in the SAP system. Ensure that they are set up correctly according to the latest tax regulations.
    3. Check Calculation Logic: Review the logic used to calculate the value of other expenses. Ensure that it is correctly implemented and reflects the business rules.
    4. Consult Documentation: Refer to SAP documentation or notes related to NF-e processing to ensure compliance with the latest requirements.
    5. Test with Sample Data: Create a test NF-e document with known values to see if the error persists. This can help isolate the issue.
    6. Engage SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance. Provide them with detailed information about the error and the steps taken to troubleshoot.

    Related Information:

    • NF-e Compliance: Ensure that your SAP system is compliant with Brazilian tax regulations regarding NF-e.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on NF-e processing.
    • User Exits and BAdIs: If custom logic is implemented for calculating other expenses, review any user exits or BAdIs that may affect the calculation.
    • Training and Documentation: Ensure that users involved in the NF-e process are trained and have access to documentation regarding the correct handling of expenses and tax calculations.

    By following these steps, you should be able to identify and resolve the cause of the J1B_NFE392 error in your SAP system.

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