How To Fix J1B_NFE390 - NF-e Item &1: freight value &2 in NF-e differs from calculated value &3

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 390

• Message text: NF-e Item &1: freight value &2 in NF-e differs from calculated value &3

What causes this issue?

The NF-e item that you are trying to process using the NF-e incoming
automation process shows a difference between the calculated NF values
and the XML values of the incoming NF-e. The reason for the difference
can be:
The freight for an XML item was not included in the purchase order item
The XML items have been split into several invoice items which resulted
in rounding errors

System Response

The system does not automatically post the incoming NF-e.

How to fix this error?

Post the incoming NF-e manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE390 - NF-e Item &1: freight value &2 in NF-e differs from calculated value &3 ?

  The SAP error message J1B_NFE390 indicates a discrepancy between the freight value specified in the NF-e (Nota Fiscal Eletrônica) and the value that SAP has calculated based on the relevant data. This error typically arises during the process of generating or validating an NF-e in Brazil, where accurate freight values are crucial for compliance with tax regulations.
  Cause:
  
  Manual Entry Error: The freight value may have been manually entered incorrectly in the NF-e.
  Configuration Issues: There may be issues with the configuration of freight calculations in the SAP system.
  Data Inconsistencies: The freight value in the sales order or delivery may not match the value calculated based on the shipping conditions, weight, or other parameters.
  Currency Differences: If there are currency conversions involved, discrepancies may arise due to exchange rate differences.
  Freight Conditions: The freight conditions set in the pricing procedure may not align with the values being used in the NF-e.
  
  Solution:
  
  Verify Freight Values: Check the freight value entered in the NF-e against the calculated value in the SAP system. Ensure that they match.
  Review Configuration: Ensure that the freight calculation settings in the pricing procedure are correctly configured. This includes checking the condition types and their settings.
  Check Sales Order/Delivery: Review the sales order or delivery document to ensure that the freight values are correctly calculated and that there are no discrepancies.
  Adjust Manual Entries: If the freight value was entered manually, correct it to match the calculated value.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific configuration settings related to NF-e and freight calculations.
  Testing: After making adjustments, test the NF-e generation process again to ensure that the error does not recur.
  
  Related Information:
  
  NF-e Compliance: Ensure that your organization is compliant with Brazilian tax regulations regarding NF-e, as discrepancies can lead to legal issues.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the NF-e functionality.
  User Exits and BAdIs: If custom logic is implemented for freight calculations, review any user exits or BAdIs that may affect the freight value.
  Training: Ensure that users involved in the NF-e process are trained on how to enter and validate freight values correctly.
  
  By addressing the root cause of the discrepancy and ensuring that all relevant configurations and entries are correct, you should be able to resolve the J1B_NFE390 error effectively.