How To Fix J1B_NFE389 - NF-e Item &1: product value &2 in NF-e differs from calculated value &3

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 389

• Message text: NF-e Item &1: product value &2 in NF-e differs from calculated value &3

What causes this issue?

The NF-e item that you are trying to process using NF-e incoming
automation shows a difference in the calculated NF-e values and the XML
values of the incoming NF-e.
The difference in the values can be originated from the splitting of XML
items into several invoice items which results in rounding errors.

System Response

The system does not automatically post the incoming NF-e.

How to fix this error?

Post the incoming NF-e manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE389 - NF-e Item &1: product value &2 in NF-e differs from calculated value &3 ?

  The SAP error message J1B_NFE389 indicates a discrepancy between the product value specified in the NF-e (Nota Fiscal Eletrônica) and the calculated value based on the item details in the system. This error typically arises during the generation or validation of electronic invoices in Brazil, where strict compliance with tax regulations is required.
  Cause:
  The error can occur due to several reasons, including:
  
  Incorrect Product Value: The value entered for the product in the NF-e does not match the value calculated based on the quantity and unit price of the items.
  Pricing Conditions: There may be issues with pricing conditions or discounts that are not properly reflected in the NF-e.
  Currency Mismatch: If there are currency conversions involved, discrepancies can arise if the currency rates are not correctly applied.
  Tax Calculations: Errors in tax calculations can lead to differences in the expected and actual values.
  Data Entry Errors: Manual entry errors when inputting product values can also lead to this issue.
  
  Solution:
  To resolve the J1B_NFE389 error, you can take the following steps:
  
  Verify Product Values: Check the product value specified in the NF-e against the calculated value in the SAP system. Ensure that they match.
  Review Pricing Conditions: Examine the pricing conditions applied to the item. Ensure that any discounts, surcharges, or taxes are correctly configured and applied.
  Check Currency Settings: If applicable, verify that the currency settings and exchange rates are correct and consistent across the relevant documents.
  Recalculate Values: If there are any changes made to the item details (like quantity or price), recalculate the values to ensure they are updated in the NF-e.
  Consult Logs: Review the logs for any additional error messages or warnings that may provide more context on the issue.
  Test with Sample Data: If possible, create a test invoice with sample data to see if the error persists, which can help isolate the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  NF-e Documentation: Review the official documentation regarding NF-e requirements in Brazil to ensure compliance with all necessary regulations.
  SAP Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant specializing in SAP and NF-e compliance.