How To Fix J1B_NFE391 - NF-e Item &1: insurance value &2 in NF-e differs from calc. value &3

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 391

• Message text: NF-e Item &1: insurance value &2 in NF-e differs from calc. value &3

What causes this issue?

The NF-e item that you are trying to process using NF-e incoming
automation shows a difference in the calculated NF-e values and the XML
values of the incoming NF-e.
The difference in the values can be originated from the splitting of XML
items into several invoice items which results in rounding errors.

System Response

The system does not automatically post the incoming NF-e.

How to fix this error?

Post the incoming NF-e manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE391 - NF-e Item &1: insurance value &2 in NF-e differs from calc. value &3 ?

  The SAP error message J1B_NFE391 indicates a discrepancy between the insurance value specified for an item in a Nota Fiscal Eletrônica (NF-e) and the calculated insurance value based on the system's parameters. This error typically arises in the context of Brazilian tax compliance, where accurate reporting of values in NF-e is crucial.
  Cause:
  
  Incorrect Insurance Value: The insurance value entered for the item in the NF-e does not match the value calculated by the system based on the defined rules or parameters.
  Configuration Issues: There may be issues with the configuration of the insurance settings in the SAP system, leading to incorrect calculations.
  Data Entry Errors: Manual entry errors when inputting the insurance value for the item can lead to discrepancies.
  Changes in Tax Regulations: Updates or changes in tax regulations may affect how insurance values are calculated or reported.
  
  Solution:
  
  Verify Insurance Value: Check the insurance value entered for the item in the NF-e. Ensure that it is correct and matches the expected value.
  Review Configuration: Examine the configuration settings related to insurance in the SAP system. Ensure that the calculation rules are set up correctly according to the latest tax regulations.
  Recalculate Values: If the configuration is correct, try recalculating the values in the NF-e to see if the system can adjust the insurance value automatically.
  Consult Documentation: Refer to SAP documentation or notes related to NF-e and insurance calculations to ensure compliance with current regulations.
  User Training: Ensure that users responsible for entering data into the NF-e are trained on the correct procedures and understand how to calculate and enter insurance values accurately.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system bug or configuration issue.
  
  Related Information:
  
  NF-e (Nota Fiscal Eletrônica): A digital invoice used in Brazil for tax purposes, which must comply with specific regulations.
  Insurance in NF-e: The insurance value is an important component in the calculation of total costs and taxes in the NF-e.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on handling NF-e and insurance values.
  Legal Compliance: Ensure that your organization is compliant with Brazilian tax laws regarding NF-e, as inaccuracies can lead to penalties.
  
  By addressing the cause of the discrepancy and following the suggested solutions, you should be able to resolve the error message J1B_NFE391 effectively.