How To Fix IX086 - Contact person cannot be deleted because used in EAM order &1

IX086 - Overview

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 086

• Message text: Contact person cannot be deleted because used in EAM order &1

What causes this issue?

You want to delete a contact person. The contact person is used in plant
maintenance data.

System Response

The contact person cannot be deleted.

How to fix this error?

Remove the contact person from plant maintenance data first. If the
contact person is used in completed orders, you can either cancel
technical/business completion, remove the contact person from partners
and complete the order(s) again or archive the order.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IX086 - Contact person cannot be deleted because used in EAM order &1 ?

  The SAP error message IX086 indicates that a contact person cannot be deleted because they are currently being used in an Enterprise Asset Management (EAM) order. This typically occurs when you attempt to delete a contact person from a master data record (like a vendor or customer) that is linked to an EAM order.
  
  Cause:
  The primary cause of this error is that the contact person you are trying to delete is associated with one or more EAM orders. SAP enforces data integrity, which means that you cannot delete a contact person if they are still referenced in any active or historical orders.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the EAM Orders: 
  
  Use transaction codes like IW33 (Display Order) or IW32 (Change Order) to find the EAM orders that are using the contact person.
  You may need to check the order details to see where the contact person is referenced.
  
  
  
  Remove the