How To Fix IX085 - Contact person cannot be deleted because used in functional location &1

SAP Error Message - Details

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 085

• Message text: Contact person cannot be deleted because used in functional location &1

Self-Explanatory Message

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• What is the cause and solution for SAP error message IX085 - Contact person cannot be deleted because used in functional location &1 ?

  The SAP error message IX085 indicates that a contact person cannot be deleted because it is currently being used in a functional location. This typically occurs in the context of SAP Plant Maintenance (PM) or SAP Enterprise Asset Management (EAM) modules, where contact persons are linked to functional locations for maintenance and operational purposes.
  Cause:
  The error arises when you attempt to delete a contact person that is still associated with one or more functional locations in the system. This association prevents the deletion to maintain data integrity and ensure that all references to the contact person are properly managed.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Functional Locations: 
  
  Use transaction code IL03 (Display Functional Location) to check which functional locations are linked to the contact person you are trying to delete.
  You can also use transaction code IL02 (Change Functional Location) to view and edit the functional location details.
  
  
  
  Remove the Contact Person from Functional Locations:
  
  Navigate to the functional locations identified in the previous step.
  Go to the "Contact Persons" tab and remove the contact person from the list.
  Save your changes.
  
  
  
  Delete the Contact Person:
  
  After ensuring that the contact person is no longer associated with any functional locations, you can proceed to delete the contact person using the appropriate transaction (e.g., BP for Business Partner if the contact person is set up as a business partner).
  
  
  
  Check for Other Dependencies:
  
  If the contact person is still not deletable, check for other dependencies or references in other areas of the system, such as maintenance plans, work orders, or other master data.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  IL03: Display Functional Location
  IL02: Change Functional Location
  BP: Business Partner (if applicable)
  
  
  
  Data Integrity: SAP maintains strict data integrity rules, and it is essential to ensure that all references to a contact person are removed before attempting deletion.
  
  
  Documentation: Refer to SAP Help documentation for more details on managing functional locations and contact persons.
  
  
  User Permissions: Ensure that you have the necessary permissions to make changes to functional locations and contact persons in the system.
  
  
  By following these steps, you should be able to resolve the IX085 error and successfully delete the contact person from the system.