How To Fix IX084 - Contact person cannot be deleted because used in equipment &1

IX084 - Overview

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 084

• Message text: Contact person cannot be deleted because used in equipment &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IX084 - Contact person cannot be deleted because used in equipment &1 ?

  The SAP error message IX084 indicates that a contact person cannot be deleted because they are currently being used in a piece of equipment (identified by &1). This typically occurs in the context of SAP Plant Maintenance (PM) or SAP Customer Service (CS) modules, where contact persons are linked to equipment records.
  
  Cause:
  The error arises when you attempt to delete a contact person who is still associated with an equipment record. In SAP, certain entities (like contact persons) cannot be deleted if they are actively referenced in other records to maintain data integrity.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Equipment Assignment:
  
  Navigate to the equipment record (transaction code IE03 or similar).
  Check the details of the equipment to see if the contact person is still assigned.
  
  
  
  Remove Contact Person from Equipment:
  
  If the contact person is indeed assigned to the equipment, you will need to remove the association.
  Go to the equipment record (transaction