How To Fix IX083 - Contact person cannot be deleted because used in &1 PM objects

IX083 - Overview

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 083

• Message text: Contact person cannot be deleted because used in &1 PM objects

What causes this issue?

You want to delete a contact person. The contact person is used in plant
maintenance data.

System Response

The contact person cannot be deleted.

How to fix this error?

Remove the contact person from plant maintenance data first. If the
contact person is used in completed orders, you can either cancel
technical/business completion, remove the contact person from partners
and complete the order(s) again or archive the order. In case you would
like to remove a contact person which is used in completed
notifications, you can either set the notification In process again,
remove the contact person from partners and complete the notification
again or archive the notification.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

IX083 - Details

• The SAP error message IX083 indicates that a contact person cannot be deleted because it is still being referenced in one or more PM (Plant Maintenance) objects. This typically occurs when the contact person is linked to maintenance orders, notifications, or other related objects within the SAP system.
  
  Cause:
  The primary cause of this error is that the contact person you are trying to delete is still associated with active or existing PM objects. SAP enforces data integrity, which means that you cannot delete records that are still in use to prevent orphaned references or inconsistencies in the database.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the PM Objects: 
  
  Check the specific PM objects that are using the contact person. The error message usually indicates the number of objects (e.g., maintenance orders, notifications) that are still linked to the contact person.
  You can use transaction codes like IW38 (for maintenance orders) or