How To Fix IX088 - Contact person cannot be deleted becuase used in serial number &1 / &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 088

• Message text: Contact person cannot be deleted becuase used in serial number &1 / &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IX088 - Contact person cannot be deleted becuase used in serial number &1 / &2. ?

  The SAP error message IX088 indicates that a contact person cannot be deleted because it is currently being used in a serial number. This typically occurs in the context of managing equipment or materials in SAP, where a contact person is linked to a specific serial number or equipment record.
  Cause:
  The error arises when you attempt to delete a contact person that is associated with a serial number. This association prevents the deletion because the system enforces data integrity, ensuring that all related records are maintained until they are no longer needed.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Usage: Determine where the contact person is being used. You can do this by checking the serial number or equipment records associated with the contact person. Use transaction codes like IE03 (Display Equipment) or IQ03 (Display Serial Number) to find the relevant records.
  
  
  Remove Association: If the contact person is linked to a serial number, you will need to remove this association before you can delete the contact person. This may involve:
  
  Editing the equipment or serial number record to remove the contact person.
  Changing the assignment of the contact person in the relevant master data.
  
  
  
  Delete the Contact Person: Once the association has been removed, you can attempt to delete the contact person again.
  
  
  Check for Other Dependencies: Ensure that there are no other dependencies or references to the contact person in other records or transactions.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  IE02 (Change Equipment)
  IQ02 (Change Serial Number)
  BP (Business Partner) for managing contact persons.
  
  
  
  Data Integrity: Understand that SAP maintains strict data integrity rules, and any attempt to delete records that are still in use will result in error messages like IX088.
  
  
  User Permissions: Ensure that you have the necessary permissions to make changes to the equipment or serial number records.
  
  
  Consult Documentation: If you are unsure about the process, consult SAP documentation or your organization's SAP support team for guidance.
  
  
  By following these steps, you should be able to resolve the IX088 error and successfully delete the contact person if it is no longer needed.