How To Fix IW560 - Order has status 'technically completed'

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 560

• Message text: Order has status 'technically completed'

What causes this issue?

You want to complete the order. However, this is not possible
because the requirements for completion have not been fulfilled.

System Response

The system sets the status <zh>technically completed</> for the order.

How to fix this error?

In order to complete the order, you must make sure that the following
conditions have been fulfilled:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The order balance must be <ZH>0</>.
The order commitments must be <ZH>0</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW560 - Order has status 'technically completed' ?

  The SAP error message IW560 indicates that the order you are trying to process has a status of "technically completed." This status means that the order has been finalized in terms of its execution, and no further processing can be done on it. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Order Status: The order has been marked as technically completed, which typically means that all operations related to the order have been finished, and it is no longer open for changes or further processing.
  Completion Confirmation: The order may have been confirmed as completed in the system, which prevents any additional actions from being taken.
  Business Process: The order may have reached the end of its lifecycle as per the business process defined in your organization.
  
  Solutions:
  
  Check Order Status: Verify the status of the order in the system. You can do this by navigating to the order in transaction IW33 (Display Order) or IW32 (Change Order) to see its current status.
  Reopen the Order: If you need to make changes to the order, you may need to change its status back to a modifiable state. This can typically be done by:
  
  Using transaction IW32 to change the order status if your user role has the necessary permissions.
  If the order is in a technically completed state, you may need to use a specific transaction or function to reopen it, depending on your organization's configuration.
  
  
  Create a New Order: If reopening the order is not possible or practical, consider creating a new order to handle any additional work or changes needed.
  Consult with Your SAP Administrator: If you are unsure about how to proceed or if you lack the necessary permissions, consult with your SAP administrator or support team for assistance.
  
  Related Information:
  
  Order Statuses: Familiarize yourself with the different order statuses in SAP PM (Plant Maintenance) and how they affect processing. Common statuses include "Created," "Released," "In Process," "Technically Completed," and "Closed."
  User Roles and Permissions: Ensure that you have the appropriate permissions to change order statuses. Some actions may be restricted based on user roles.
  Documentation and Training: Review SAP documentation or training materials related to order management in SAP PM to better understand the lifecycle of maintenance orders and how to manage them effectively.
  
  By understanding the cause of the IW560 error and following the suggested solutions, you should be able to address the issue effectively.