How To Fix IW561 - Completion not possible; perform settlement first


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IW - Order Processing

  • Message number: 561

  • Message text: Completion not possible; perform settlement first

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  • What causes this issue?

    In the inspection, the system has determined error messages with the
    conclusion of the order.

    System Response

    The status change is not performed.

    How to fix this error?

    Look at the log. Where necessary, also note the long texts of the error
    messages.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message IW561 - Completion not possible; perform settlement first ?

    The SAP error message IW561: Completion not possible; perform settlement first typically occurs in the context of work order processing in SAP, particularly when dealing with maintenance orders or production orders. This error indicates that the order cannot be completed because it has not been settled yet. Here’s a breakdown of the cause, solution, and related information for this error:

    Cause:

    1. Unsettled Order: The primary cause of this error is that the work order has not been settled. In SAP, settlement is the process of transferring costs from the order to the appropriate cost objects (like cost centers, internal orders, etc.).
    2. Pending Transactions: There may be pending transactions or costs that need to be accounted for before the order can be completed.
    3. Configuration Issues: There might be configuration settings in the order type or settlement profile that are preventing the completion.

    Solution:

    To resolve the IW561 error, follow these steps:

    1. Perform Settlement:

      • Go to the transaction code KO88 (for order settlement) or IW8A (for maintenance order settlement).
      • Enter the order number and execute the settlement process.
      • Ensure that all costs are correctly allocated and that the settlement is successful.
    2. Check Order Status:

      • Use transaction code IW32 to check the status of the order. Ensure that all necessary operations and confirmations are completed before attempting to settle.
    3. Review Costs:

      • Check for any unposted costs or pending transactions that may need to be addressed. You can use transaction codes like KOB1 to review cost postings related to the order.
    4. Configuration Review:

      • If the issue persists, review the configuration settings for the order type and settlement profile. Ensure that they are set up correctly to allow for settlement and completion.
    5. Consult Documentation:

      • Refer to SAP documentation or help files for specific details related to your version of SAP, as there may be additional considerations based on your system configuration.

    Related Information:

    • Transaction Codes:

      • IW32: Change Order
      • KO88: Settle Order
      • IW8A: Settle Maintenance Order
      • KOB1: Display Actual Line Items
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to order settlement and completion.

    • User Roles: Ensure that the user has the necessary authorizations to perform settlement and complete orders.

    • Training: If users frequently encounter this error, consider providing training on the order settlement process to ensure they understand the necessary steps.

    By following these steps, you should be able to resolve the IW561 error and successfully complete the work order.

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