How To Fix ISU_CRM_CUSTCHK011 - Select a view

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_CRM_CUSTCHK - Messages for Customizing Comparison with CRM

• Message number: 011

• Message text: Select a view

What causes this issue?

You have to select a view in order to carry out this user command.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a view.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_CRM_CUSTCHK011 - Select a view ?

  The SAP error message ISU_CRM_CUSTCHK011 ("Select a view") typically occurs in the context of the SAP IS-U (Utilities) module, particularly when working with customer master data or related transactions in the Customer Relationship Management (CRM) environment. This error indicates that the system requires the user to select a specific view of the customer data before proceeding.
  Cause:
  The error is usually triggered when:
  
  The user attempts to access customer data without selecting a specific view (e.g., General Data, Company Code Data, etc.).
  The system is configured to require a view selection for certain operations, and the user has not made a selection.
  
  Solution:
  To resolve the ISU_CRM_CUSTCHK011 error, follow these steps:
  
  
  Select a View: When prompted, ensure that you select a specific view from the available options. This could be done in the customer master data screen where you typically have options like "General Data," "Company Code Data," or "Sales Area Data."
  
  
  Check User Authorizations: Ensure that you have the necessary authorizations to access the selected view. If you do not have the required permissions, contact your system administrator.
  
  
  Review Configuration: If the issue persists, it may be necessary to review the configuration settings in the SAP system to ensure that the views are correctly set up and available for selection.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific transaction or process you are working with.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the IS-U module, such as BP (Business Partner) for managing customer data.
  SAP Notes: Check SAP Notes for any updates or patches that may address this error.
  User Training: Ensure that users are trained on how to navigate the customer master data screens and understand the importance of selecting the appropriate view.
  
  By following these steps, you should be able to resolve the ISU_CRM_CUSTCHK011 error and continue with your work in the SAP system.