How To Fix ISU_CRM_CUSTCHK002 - Table &1: Also enter key &2 in view &4

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_CRM_CUSTCHK - Messages for Customizing Comparison with CRM

• Message number: 002

• Message text: Table &1: Also enter key &2 in view &4

What causes this issue?

You have created or changed Customizing entries for which corresponding
entries should exist in another (local) table.

System Response

Check that all relevant entries are available in both tables.
Local maintenance view: &V3&.
Local corresponding table: &V4&.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_CRM_CUSTCHK002 - Table &1: Also enter key &2 in view &4 ?

  The SAP error message ISU_CRM_CUSTCHK002 typically occurs in the context of SAP IS-U (Utilities) and CRM (Customer Relationship Management) when there is a missing or incorrect entry in a specific table or view that is required for processing a transaction. The error message indicates that a key value (key &2) is missing for a specific table (&1) in a particular view (&4).
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Data: The required key value is not present in the specified table. This could be due to data not being maintained or incorrectly entered.
  Configuration Issues: There may be configuration issues in the system that prevent the proper linkage between the tables and views.
  Data Inconsistency: There might be inconsistencies in the data that lead to the system not being able to find the required key.
  
  Solution:
  To resolve the ISU_CRM_CUSTCHK002 error, you can follow these steps:
  
  
  Check the Table: Identify the table indicated by &1 in the error message. Use transaction codes like SE11 (Data Dictionary) to view the structure and contents of the table.
  
  
  Verify Key Entry: Look for the key value indicated by &2. Ensure that this key exists in the specified table. If it does not exist, you may need to create or maintain the necessary entries.
  
  
  Review Configuration: Check the configuration settings related to the view indicated by &4. Ensure that all necessary settings are correctly configured and that there are no missing links between the tables.
  
  
  Data Maintenance: If the key is missing, you may need to enter the required data manually or through a data upload process, depending on your organization's data management practices.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to IS-U and CRM for any specific instructions or known issues related to this error.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and SPRO (Customizing) to help you navigate through the system.
  SAP Notes: Search for SAP Notes related to ISU_CRM_CUSTCHK002 for any patches or updates that may address the issue.
  User Roles: Ensure that you have the necessary authorizations to view and edit the data in the relevant tables and views.
  
  By following these steps, you should be able to identify and resolve the cause of the ISU_CRM_CUSTCHK002 error in your SAP system.