How To Fix ISU_CRM_CUSTCHK001 - Table &1: Also enter the key in CRM - Key: &2

ISU_CRM_CUSTCHK001 - Overview

• Message type: E = Error

• Message class: ISU_CRM_CUSTCHK - Messages for Customizing Comparison with CRM

• Message number: 001

• Message text: Table &1: Also enter the key in CRM - Key: &2

What causes this issue?

You have created or changed Customizing entries for which corresponding
entries should exist in CRM.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that all relevant entries are available in both systems.
Local maintenance view: &V3&.
Maintenance view in CRM: &V4&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_CRM_CUSTCHK001 - Table &1: Also enter the key in CRM - Key: &2 ?

  The SAP error message ISU_CRM_CUSTCHK001 typically occurs in the context of the SAP IS-U (Utilities) module when there is a mismatch or missing data between the IS-U system and the CRM (Customer Relationship Management) system. This error indicates that a key (usually a customer or business partner key) is expected in the CRM system but is not found or not properly linked.
  
  Cause:
  
  Missing Data: The key specified in the error message (e.g., a customer or business partner ID) does not exist in the CRM system.
  Data Synchronization Issues: There may be issues with the data synchronization between the IS-U and CRM systems, leading to inconsistencies.
  Incorrect Configuration: The configuration settings for the integration between IS-U and CRM may not be set up correctly.
  Master Data Issues: The master data for the customer or business partner may not have been created or replicated correctly in the CRM system.
  
  
  Solution:
  
  Check the Key: Verify the key mentioned in