How To Fix IST_EBS404 - The job for executing FKJO_SCHEDULE was not started

SAP Error Message - Details

• Message type: E = Error

• Message class: IST_EBS - Interface Between IS-T and External Billing System

• Message number: 404

• Message text: The job for executing FKJO_SCHEDULE was not started

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IST_EBS404 - The job for executing FKJO_SCHEDULE was not started ?

  The SAP error message IST_EBS404 indicates that the job for executing the program FKJO_SCHEDULE was not started. This error typically occurs in the context of the Electronic Bank Statement (EBS) processing in SAP, particularly when dealing with the automatic processing of bank statements.
  Causes:
  
  Job Scheduling Issues: The job may not have been scheduled correctly in the background job management system.
  Authorization Issues: The user or the job may not have the necessary authorizations to execute the job.
  Configuration Errors: There may be configuration issues in the EBS settings or in the job definition itself.
  System Errors: There could be underlying system issues, such as database connectivity problems or system performance issues.
  Job Status: The job might be in a status that prevents it from starting, such as being inactive or having been deleted.
  
  Solutions:
  
  
  Check Job Scheduling:
  
  Go to transaction code SM37 to check the status of the job. Look for any errors or messages related to the job FKJO_SCHEDULE.
  Ensure that the job is scheduled correctly and is not in a canceled or inactive state.
  
  
  
  Review Authorizations:
  
  Verify that the user who scheduled the job has the necessary authorizations to execute the job. Check the roles and profiles assigned to the user.
  
  
  
  Configuration Review:
  
  Review the configuration settings for Electronic Bank Statement processing. Ensure that all necessary parameters are set correctly.
  Check the settings in transaction OBBA (for EBS configuration) and ensure that the bank statement processing is correctly configured.
  
  
  
  Check System Logs:
  
  Use transaction SM21 to check the system logs for any related errors or warnings that might provide more context about why the job did not start.
  
  
  
  Re-schedule the Job:
  
  If the job was not scheduled, you can manually schedule it again using transaction SM36. Ensure that all parameters are correctly set.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor Background Jobs
  SM36: Define Background Job
  OBBA: Configuration for Electronic Bank Statement
  SM21: System Log
  
  
  
  Documentation: Review SAP documentation related to Electronic Bank Statement processing for best practices and troubleshooting tips.
  
  
  By following these steps, you should be able to identify the cause of the IST_EBS404 error and implement a solution to resolve it.