How To Fix IST_EBS406 - A problem occured while reading the job status of job no. &1, job name &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IST_EBS - Interface Between IS-T and External Billing System

• Message number: 406

• Message text: A problem occured while reading the job status of job no. &1, job name &2

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the status of the specified job using transaction SM37.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IST_EBS406 - A problem occured while reading the job status of job no. &1, job name &2 ?

  The SAP error message IST_EBS406 indicates that there was a problem while reading the job status of a specific job in the background processing system. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Possible Causes:
  
  Job Not Found: The job number or job name specified may not exist in the system, or it may have been deleted or canceled.
  Authorization Issues: The user executing the job or trying to read the job status may not have the necessary authorizations to access job information.
  System Performance Issues: There may be performance issues in the SAP system that are preventing the job status from being read.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can lead to this error.
  Job Status Not Updated: The job status may not have been updated correctly due to a system error or interruption.
  
  Solutions:
  
  Check Job Existence: Verify that the job number and job name are correct and that the job exists in the system. You can do this by navigating to the job overview in transaction code SM37.
  Review Authorizations: Ensure that the user has the necessary authorizations to view job statuses. Check the user's roles and authorizations in transaction code SU53 or PFCG.
  System Performance: Monitor system performance and check for any locks or performance bottlenecks. You can use transaction codes like SM50 or SM66 to check for active processes.
  Database Check: If you suspect database issues, consult with your database administrator to check for any connectivity problems or errors in the database logs.
  Job Logs: Review the job logs for any errors or warnings that may provide more context about the issue. You can access job logs in transaction code SM37.
  Restart Job: If the job is stuck or not responding, consider canceling and restarting the job to see if that resolves the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM50: Work Process Overview
  SM66: Global Work Process Overview
  SU53: Authorization Check
  PFCG: Role Maintenance
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SAP error message IST_EBS406.