How To Fix IST_EBS405 - Error reading the job log for job no. &1, job name &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IST_EBS - Interface Between IS-T and External Billing System

• Message number: 405

• Message text: Error reading the job log for job no. &1, job name &2

What causes this issue?

Reading the job log for the specified job failed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the status and, if necessary, the job log for the specified job
using transaction SM37.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IST_EBS405 - Error reading the job log for job no. &1, job name &2 ?

  The SAP error message IST_EBS405 indicates that there was an issue reading the job log for a specific job in the background processing system. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Cause:
  
  Job Not Found: The job specified by the job number and job name may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the job log.
  Job Status: The job may not have completed successfully, or it may be in a status that prevents the log from being accessed.
  System Issues: There could be underlying system issues, such as database connectivity problems or issues with the background processing system.
  Job Log Deletion: The job log may have been deleted or purged due to system settings or retention policies.
  
  Solution:
  
  Verify Job Existence: Check if the job with the specified job number and name exists in the system. You can do this by navigating to transaction code SM37 (Job Monitoring) and searching for the job.
  Check Authorizations: Ensure that the user has the necessary authorizations to view job logs. This may involve checking roles and permissions in the user profile.
  Review Job Status: Look at the status of the job in SM37. If the job has failed or is still running, you may need to investigate further to understand the cause of the failure.
  Check System Logs: Review system logs (transaction SM21) for any related errors or warnings that might provide more context about the issue.
  Consult Basis Team: If the issue persists, it may be necessary to involve the SAP Basis team to check for any system-level issues or configurations that might be affecting job processing.
  Re-run the Job: If the job has failed, you may need to correct any underlying issues and re-run the job to generate a new log.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM21: System Log
  SM36: Define Background Job
  
  
  SAP Notes: Check SAP Notes for any known issues related to job processing and logs. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to background processing and job management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the IST_EBS405 error and take appropriate action to resolve it.