How To Fix IS353 - Warranty check: invalid status object number

SAP Error Message - Details

• Message type: E = Error

• Message class: IS - Equipment management

• Message number: 353

• Message text: Warranty check: invalid status object number

What causes this issue?

The warranty check has revealed a serious error in the equipment
master record.

System Response

INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE E

How to fix this error?

INCLUDE 'SYSTEMVERWALTER' OBJECT DOKU ID TX LANGUAGE E
Procedure for system administration
INCLUDE 'INFO-SAP' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IS353 - Warranty check: invalid status object number ?

  The SAP error message IS353, which states "Warranty check: invalid status object number," typically occurs during warranty processing in the SAP system. This error indicates that the system is unable to find a valid status object number for the warranty check, which can be due to several reasons.
  Causes:
  
  Invalid Object Number: The status object number being referenced may not exist in the system or may have been deleted.
  Incorrect Configuration: The warranty management configuration may not be set up correctly, leading to issues in identifying the status object.
  Data Inconsistency: There may be inconsistencies in the data related to warranty management, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the warranty data.
  System Bugs: There could be bugs or issues in the specific version of SAP being used.
  
  Solutions:
  
  Check Object Number: Verify that the status object number being used is valid and exists in the system. You can do this by checking the relevant tables (e.g., warranty tables) in the SAP database.
  Review Configuration: Ensure that the warranty management configuration is correctly set up. This includes checking the warranty types, status profiles, and any related settings.
  Data Consistency Check: Run consistency checks on the warranty data to identify and correct any inconsistencies. This may involve checking for missing entries or incorrect data in the relevant tables.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to perform warranty checks. This may involve checking user roles and permissions.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If the issue persists, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW39 (Display PM Orders), IW41 (Enter PM Order Confirmation), and others related to warranty management.
  Documentation: Review SAP documentation related to warranty management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the IS353 error and implement a suitable solution.