How To Fix IP672 - A manual maintenance call may not exceed the contract end &

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 672

• Message text: A manual maintenance call may not exceed the contract end &

What causes this issue?

You are trying to generate a manual
<DS:GLOS.3526C327AFAB52B9E10000009B38F974>call</> which is after the
end date of the outline agreement item.

System Response

You can only generate manual calls within the period of the agreement.

How to fix this error?

Generate a manual call which does not exceed the end date of the
outline agreement item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP672 - A manual maintenance call may not exceed the contract end & ?

  The SAP error message IP672 ("A manual maintenance call may not exceed the contract end") typically occurs in the context of maintenance planning and scheduling within the SAP system, particularly when dealing with maintenance contracts and work orders.
  Cause:
  This error arises when you attempt to create or modify a maintenance call (work order) that has a date or duration extending beyond the end date of the associated maintenance contract. The system enforces this rule to ensure that maintenance activities are only scheduled within the valid period of the contract.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Dates: Verify the start and end dates of the maintenance contract associated with the maintenance call. Ensure that the dates of the maintenance call fall within this range.
  
  
  Adjust Maintenance Call Dates: If the maintenance call is scheduled beyond the contract end date, adjust the dates of the maintenance call to ensure they are within the valid contract period.
  
  
  Extend Contract Duration: If the maintenance call needs to occur after the contract end date, consider extending the maintenance contract. This may involve updating the contract in the SAP system to reflect a new end date.
  
  
  Review Maintenance Strategy: If the maintenance strategy or plan is set to generate calls automatically, ensure that the strategy aligns with the contract dates.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's guidelines for managing maintenance contracts and work orders to ensure compliance with best practices.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Work Order), IW32 (Change Work Order), and IP10 (Maintenance Plan) to manage maintenance activities effectively.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Authorizations: Ensure that you have the necessary permissions to modify maintenance contracts and work orders in the SAP system.
  
  By following these steps, you should be able to address the IP672 error and ensure that your maintenance activities are properly aligned with the contract terms.