How To Fix IP654 - Order default values not maintained for service product &

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 654

• Message text: Order default values not maintained for service product &

What causes this issue?

No order default values are maintained for the service product &V1&
which is used in the outline agreement item.

System Response

Without order default values, the system cannot create a
<DS:GLOS.3528F484E8E6556EE10000009B38F983>maintenance plan</>.

How to fix this error?

Maintain the order default values for the service product &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP654 - Order default values not maintained for service product & ?

  The SAP error message IP654 ("Order default values not maintained for service product &") typically occurs in the context of service order management within the SAP system. This error indicates that the system is unable to find the necessary default values for a service product when trying to create or process a service order.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Default Values: The service product does not have the required default values maintained in the system. This could include missing information such as pricing, billing details, or other relevant parameters.
  
  
  Configuration Issues: The configuration settings for service products may not be properly set up in the system, leading to the inability to retrieve default values.
  
  
  Master Data Issues: The master data for the service product may be incomplete or incorrectly maintained, which can lead to this error.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the default values for the service product.
  
  
  Solution:
  To resolve the IP654 error, you can take the following steps:
  
  
  Check Default Values:
  
  Navigate to the service product in question and check if the default values are maintained. This can typically be done in the service product master data (transaction code: IP01 or IP02).
  Ensure that all necessary fields are filled out, including pricing, billing, and other relevant parameters.
  
  
  
  Review Configuration:
  
  Check the configuration settings for service products in the SAP system. This may involve reviewing the settings in the relevant customizing transactions (e.g., SPRO).
  Ensure that the service product category and related settings are correctly configured.
  
  
  
  Update Master Data:
  
  If the master data for the service product is incomplete, update it with the necessary information.
  Ensure that all relevant fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and modify the service product data.
  If needed, consult with your SAP security team to ensure proper access rights.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on maintaining service product default values.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IP01, IP02, and SPRO for managing service products and configuration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the IP654 error in your SAP system.