How To Fix IP611 - Only calls on hold can be moved with successor

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 611

• Message text: Only calls on hold can be moved with successor

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IP611 - Only calls on hold can be moved with successor ?

  The SAP error message IP611: "Only calls on hold can be moved with successor" typically occurs in the context of maintenance planning and scheduling within the SAP system, particularly when dealing with maintenance orders or notifications.
  Cause:
  This error message indicates that you are trying to move a maintenance call (or order) that is not currently on hold. In SAP, only those calls that are in a "hold" status can be moved or linked to a successor call. This restriction is in place to ensure that only calls that are not actively being processed can be rearranged or rescheduled.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Status of the Call:
  
  Navigate to the maintenance order or notification that you are trying to move.
  Verify its current status. If it is not on hold, you will need to put it on hold first.
  
  
  
  Put the Call on Hold:
  
  If the call is not on hold, you can change its status to "on hold." This can typically be done in the order or notification screen by selecting the appropriate action or status change option.
  
  
  
  Move the Call:
  
  Once the call is on hold, attempt to move it again using the successor functionality. This should now work without triggering the error.
  
  
  
  Review Documentation:
  
  If you are unsure how to change the status or if you encounter further issues, refer to your organization's SAP documentation or consult with your SAP support team for specific instructions related to your system configuration.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any updates or specific patches related to this error message. SAP's support portal may have additional insights or solutions.
  User Permissions: Ensure that you have the necessary permissions to change the status of maintenance calls. If you do not have the required access, you may need to contact your system administrator.
  Training and Best Practices: Familiarize yourself with the best practices for managing maintenance orders and notifications in SAP. This can help prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the IP611 error and successfully manage your maintenance calls within SAP.