How To Fix IP609 - Fixed calls no longer convertible in normal calls on hold

IP609 - Overview

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 609

• Message text: Fixed calls no longer convertible in normal calls on hold

What causes this issue?

You have tried to change a fixed <DS:GLOS.maintenance_call>maintenance
call</> into a waiting maintenance call.

System Response

The reconversion of a fixed, manually specified date into a waiting
date determined by scheduling is not possible.

How to fix this error?

If the date was fixed by simulation, you can recreate the initial
status before simulation using the function <LS>Reset</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP609 - Fixed calls no longer convertible in normal calls on hold ?

  The SAP error message IP609 ("Fixed calls no longer convertible in normal calls on hold") typically occurs in the context of maintenance planning and scheduling within the SAP system, particularly when dealing with maintenance orders and call management.
  
  Cause:
  This error message indicates that there are fixed maintenance calls (or orders) that are currently on hold and cannot be converted into normal calls. The reasons for this could include:
  
  Status of the Call: The fixed call is in a status that does not allow conversion (e.g., "On Hold").
  Dependencies: There may be dependencies or prerequisites that need to be fulfilled before the conversion can take place.
  
  Configuration Issues: There might be configuration settings in the system that prevent the conversion of fixed calls to normal calls.
  User Authorizations: The user may not have the necessary authorizations to perform the conversion.
  
  
  Solution:
  To resolve the IP609 error, you can take the following steps:
  
  
  Check Call Status: Verify the status of