How To Fix IP404 - Call is already marked as skipped

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 404

• Message text: Call is already marked as skipped

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IP404 - Call is already marked as skipped ?

  The SAP error message IP404 ("Call is already marked as skipped") typically occurs in the context of the SAP Plant Maintenance (PM) or SAP Production Planning (PP) modules, particularly when dealing with maintenance plans, scheduling, or work orders. This error indicates that a particular call (such as a maintenance order or a scheduled task) has already been marked as skipped, which means that the system will not process it again.
  Causes:
  
  Duplicate Processing: The call has already been processed or marked as skipped in a previous run, and the system is trying to process it again.
  Incorrect Configuration: There may be issues with the configuration of the maintenance plan or scheduling parameters that lead to the call being skipped.
  Manual Intervention: A user may have manually marked the call as skipped, either intentionally or accidentally.
  System Errors: There could be underlying system issues or bugs that cause the call to be incorrectly flagged.
  
  Solutions:
  
  Check Call Status: Review the status of the call in the system. If it is marked as skipped, determine why it was skipped and whether it should be processed again.
  Review Maintenance Plan: Check the configuration of the maintenance plan or scheduling settings to ensure they are set up correctly.
  Manual Reset: If appropriate, you may need to manually reset the status of the call to allow it to be processed again. This can typically be done through transaction codes like IP10 (for maintenance plans) or IP41 (for individual maintenance items).
  Consult Logs: Look at system logs or error logs to identify any underlying issues that may have caused the call to be skipped.
  User Training: Ensure that users are trained on how to manage maintenance calls and understand the implications of marking calls as skipped.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IP10 (for maintenance plans), IP41 (for individual maintenance items), and IW38 (for work order management).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to maintenance planning and scheduling to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.