How To Fix INV164 - The document was processed manually by user &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: INV - Check for Bill Receipt

  • Message number: 164

  • Message text: The document was processed manually by user &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message INV164 - The document was processed manually by user &1 ?

    The SAP error message INV164, which states "The document was processed manually by user &1," typically indicates that a particular document (such as an invoice or a financial transaction) has been manually processed by a user, and as a result, the system is preventing further automated processing or changes to that document.

    Cause:

    1. Manual Processing: The document in question has been manually edited or processed by a user, which may include changes to its status, amounts, or other critical fields.
    2. Locking Mechanism: SAP has a locking mechanism to prevent multiple users from making changes to the same document simultaneously. If a document is locked due to manual processing, it cannot be processed further until the lock is released.
    3. Workflow or Approval Process: The document may be part of a workflow or approval process that requires manual intervention, and the system is enforcing this rule.

    Solution:

    1. Check Document Status: Review the status of the document to understand what manual processing has occurred. You can do this by checking the document history or logs.
    2. Identify User: The message indicates which user processed the document. Contact that user to understand what changes were made and why.
    3. Release Lock: If the document is locked, you may need to wait for the user to complete their processing or manually release the lock if you have the necessary permissions.
    4. Reprocess Document: If the manual processing was completed and the document is in a state that allows further processing, you can attempt to reprocess the document.
    5. Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling such errors, as there may be specific procedures in place.

    Related Information:

    • Transaction Codes: You may need to use specific transaction codes (like FB03 for displaying documents or FB02 for changing documents) to investigate the document further.
    • User Roles and Permissions: Ensure that you have the appropriate roles and permissions to view and edit the document in question.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    By following these steps, you should be able to diagnose and resolve the INV164 error in SAP.

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