How To Fix IM312 - Notification is downloaded on saving

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 312

• Message text: Notification is downloaded on saving

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IM312 - Notification is downloaded on saving ?

  The SAP error message IM312, which states "Notification is downloaded on saving," typically occurs in the context of SAP Plant Maintenance (PM) or SAP Customer Service (CS) when there is an issue with the download of notifications or when the system is trying to save a notification that has already been downloaded to a mobile device or another system.
  Cause:
  
  Synchronization Issues: The notification may have been downloaded to a mobile device or another system, and the changes made in the SAP system are not synchronized properly.
  Status Conflicts: The notification might be in a status that does not allow saving or editing, such as being locked or in a completed state.
  Data Inconsistencies: There may be inconsistencies in the data related to the notification, such as missing mandatory fields or incorrect entries.
  User Authorizations: The user may not have the necessary authorizations to save changes to the notification.
  
  Solution:
  
  Check Synchronization: Ensure that the notification is not currently being used or edited in another system. If it is, wait for the synchronization to complete before trying to save again.
  Review Notification Status: Check the status of the notification. If it is in a status that does not allow changes, you may need to change its status or create a new notification.
  Validate Data: Ensure that all required fields are filled out correctly and that there are no inconsistencies in the data. Correct any errors before attempting to save again.
  User Authorizations: Verify that the user has the necessary permissions to edit and save notifications. If not, contact your SAP administrator to adjust the authorizations.
  Re-download Notification: If the notification is downloaded to a mobile device, consider re-downloading it or refreshing the data in the mobile application to ensure it is up to date.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases notes that address known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to manage notifications effectively.
  Documentation: Review SAP documentation related to notifications in PM/CS for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to resolve the IM312 error and successfully save your notification in SAP.