How To Fix IM072 - Sales order for notification & already created

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 072

• Message text: Sales order for notification & already created

What causes this issue?

You wanted to create a sales order for the current notification, but
have already executed this function for notification &V1&. You cannot
enter more than one sales order in one dialog step.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Save the notification. Then you can create an additional sales order
from this notification.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM072 - Sales order for notification & already created ?

  The SAP error message IM072 ("Sales order for notification & already created") typically occurs when you attempt to create a sales order for a notification that has already been processed or for which a sales order has already been generated. This is common in scenarios where notifications are linked to sales orders, such as in service management or maintenance processes.
  Cause:
  
  Duplicate Sales Order Creation: The notification you are trying to create a sales order for has already been linked to an existing sales order.
  Incorrect Notification Status: The status of the notification may not allow for the creation of a new sales order.
  System Configuration: There may be specific configurations or settings in the system that prevent the creation of multiple sales orders for the same notification.
  
  Solution:
  
  Check Existing Sales Orders: Verify if a sales order has already been created for the notification in question. You can do this by checking the sales order history or using transaction codes like VA03 (Display Sales Order).
  Review Notification Status: Ensure that the notification is in a status that allows for the creation of a sales order. If necessary, change the status of the notification.
  Use Existing Sales Order: If a sales order already exists, consider using that order instead of trying to create a new one.
  Consult Documentation: Review any relevant documentation or guidelines related to the process of creating sales orders from notifications to ensure compliance with business rules.
  Contact Support: If you believe this error is occurring in error or if you need further assistance, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in the relevant module.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to manage notifications effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration issues.
  User Authorization: Ensure that you have the necessary authorizations to create sales orders from notifications, as restrictions may lead to errors.
  Training and Documentation: Review any training materials or user manuals related to the sales order and notification processes in your organization.
  
  By following these steps, you should be able to resolve the IM072 error and proceed with your sales order processing.