How To Fix IM074 - Only maintenance/service notifications can be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 074

• Message text: Only maintenance/service notifications can be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM074 - Only maintenance/service notifications can be processed ?

  The SAP error message IM074 ("Only maintenance/service notifications can be processed") typically occurs when you are trying to process a notification that is not classified as a maintenance or service notification. This error is common in the context of SAP Plant Maintenance (PM) or Customer Service (CS) modules.
  Cause:
  
  Incorrect Notification Type: The notification you are trying to process is not of the type that the system allows for the operation you are attempting. For example, you might be trying to process a general notification or a different type of document that is not classified as a maintenance or service notification.
  Configuration Issues: There may be configuration settings in the system that restrict certain types of notifications from being processed in specific transactions.
  Authorization Issues: The user may not have the necessary authorizations to process certain types of notifications.
  
  Solution:
  
  Check Notification Type: Verify that the notification you are trying to process is indeed a maintenance or service notification. You can do this by checking the notification type in the notification details.
  Use Correct Transaction: Ensure that you are using the correct transaction code for processing maintenance or service notifications. For example, use transaction codes like IW21 (Create Notification), IW22 (Change Notification), or IW23 (Display Notification) for maintenance notifications.
  Review Configuration: If you have access to configuration settings, check the settings related to notification types in the SAP PM or CS module. Ensure that the notification types you are trying to process are correctly configured to allow the operations you want to perform.
  Check Authorizations: Ensure that your user role has the necessary authorizations to process the specific type of notification. You may need to contact your SAP security administrator to verify and adjust your authorizations if necessary.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on notification types and their processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Community Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered similar issues and shared their solutions.
  
  If the problem persists after checking the above points, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.