How To Fix ILM_STOR_MON305 - BG job &1 is not running for active retention cleansing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ILM_STOR_MON - [OBSOLETE] ILM Store: Monitoring Framework Messages

  • Message number: 305

  • Message text: BG job &1 is not running for active retention cleansing

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ILM_STOR_MON305 - BG job &1 is not running for active retention cleansing ?

    The SAP error message ILM_STOR_MON305 indicates that a background job related to Information Lifecycle Management (ILM) retention cleansing is not running, which can prevent the system from properly managing data retention according to the defined policies. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Job Not Scheduled: The background job for retention cleansing may not have been scheduled or activated.
    2. Job Failure: The job may have been scheduled but failed to start due to various reasons such as system issues, resource constraints, or configuration errors.
    3. Configuration Issues: There may be issues with the configuration of the ILM settings or the retention policies that prevent the job from executing.
    4. Authorization Issues: The user or system may lack the necessary authorizations to execute the job.
    5. System Load: High system load or resource limitations may prevent the job from being executed.

    Solution:

    1. Check Job Scheduling:

      • Go to transaction code SM37 to check the status of the job. Look for the job name specified in the error message.
      • If the job is not scheduled, you may need to create or schedule it using transaction ILM_JOB or through the relevant ILM configuration settings.
    2. Review Job Logs:

      • If the job is scheduled but not running, check the job logs for any error messages or warnings that could indicate why it is not executing.
    3. Configuration Review:

      • Review the ILM configuration settings in transaction SARA or ILM Configuration to ensure that the retention policies are correctly defined and active.
    4. Check Authorizations:

      • Ensure that the user executing the job has the necessary authorizations to run ILM jobs. This may involve checking roles and authorizations in transaction PFCG.
    5. System Performance:

      • Monitor system performance and resource usage. If the system is under heavy load, consider scheduling the job during off-peak hours.
    6. Restart the Job:

      • If the job has failed, you may need to restart it manually after addressing any underlying issues.

    Related Information:

    • ILM Documentation: Refer to SAP's official documentation on Information Lifecycle Management for detailed guidance on configuring and managing retention policies.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to ILM and background job processing.
    • Support: If the issue persists after troubleshooting, consider reaching out to SAP Support for further assistance.

    By following these steps, you should be able to identify the cause of the ILM_STOR_MON305 error and implement a solution to ensure that the retention cleansing job runs as expected.

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