How To Fix ICLCUST229 - Start of product version is not valid in internal claim type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 229

• Message text: Start of product version is not valid in internal claim type &1

What causes this issue?

<DS:DE.ICL_CLTYPE>Internal claim type</> &V1&
is assigned to the <DS:DE.ICL_POLPROD>policy product</>.
The
validity start of the policy product version tested is before the
validity start of all active versions of the assigned internal claim
type.

System Response

When you enter a corresponding <DS:DE.ICL_LOSSDATE>date</> in claims
processing, the system is unable to
find a valid version of internal claim type &V1&.

How to fix this error?

Procedure for System Administrators

Change the validity start of the policy product or of the internal
claim type. The validity range of the internal claim type must be the
same as or greater than that of the policy product.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST229 - Start of product version is not valid in internal claim type &1 ?

  The SAP error message ICLCUST229, which states "Start of product version is not valid in internal claim type &1," typically occurs in the context of managing claims within the SAP system, particularly in the area of claims management or warranty management.
  Cause:
  This error usually arises due to one of the following reasons:
  
  Invalid Product Version: The product version specified in the claim does not exist or is not valid for the internal claim type being processed.
  Configuration Issues: There may be configuration issues in the claim type settings, where the product version is not correctly linked or defined.
  Data Entry Errors: There could be a mistake in the data entry, such as entering an incorrect product version or claim type.
  Master Data Issues: The master data for the product or claim type may not be properly maintained, leading to inconsistencies.
  
  Solution:
  To resolve the ICLCUST229 error, you can take the following steps:
  
  
  Verify Product Version:
  
  Check the product version associated with the claim. Ensure that it is correctly entered and exists in the system.
  Use transaction codes like MM03 (Display Material) to verify the product version details.
  
  
  
  Check Claim Type Configuration:
  
  Review the configuration settings for the internal claim type in the SAP system. Ensure that the product version is valid for the specified claim type.
  You can access the configuration through transaction codes like SPRO and navigate to the relevant claim management settings.
  
  
  
  Review Master Data:
  
  Ensure that the master data for the product and claim type is correctly maintained. This includes checking for any missing or incorrect entries.
  Use transaction codes like ICL01 (Create Claim) or ICL02 (Change Claim) to review the claim details.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to claims management for any specific guidelines or requirements regarding product versions and claim types.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01, ICL02, MM03, and SPRO for managing claims and product data.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify the claim and product data.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.