How To Fix ICLCUST227 - End of product generation is not valid in internal claim type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 227

• Message text: End of product generation is not valid in internal claim type &1

What causes this issue?

<DS:DE.ICL_CLTYPE>Internal claim type</> &v1& is assigned to the
<DS:DE.ICL_POLPROD>policy product</>. The
validity end of the policy product generations tested is after the
validity end of all active generations of the assigned internal claim
type.

System Response

When you enter a corresponding <DS:DE.ICL_LOSSDATE>date</> in claims
processing,
the system is unable to
find a valid version of internal claim type &V1&.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Change the validity end of the policy product or the internal claim
type. The validity range of the internal claim type must be the same as
or larger than that of the policy product.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST227 - End of product generation is not valid in internal claim type &1 ?

  The SAP error message ICLCUST227, which states "End of product generation is not valid in internal claim type &1," typically occurs in the context of SAP's Claims Management module. This error indicates that there is an issue with the configuration or data related to the internal claim type specified in the error message.
  Cause:
  
  Invalid Configuration: The internal claim type may not be properly configured to allow for the end of product generation. This could be due to missing settings or incorrect parameters in the claim type configuration.
  Data Issues: There may be inconsistencies or errors in the data associated with the claim type, such as invalid dates or product generation details.
  Business Rules: The business rules defined for the internal claim type may not permit the end of product generation under certain conditions.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the internal claim type in SAP.
  Ensure that the settings for product generation are correctly defined and that the end of product generation is allowed for the specified claim type.
  If necessary, consult with your SAP administrator or functional consultant to review the configuration.
  
  
  
  Review Data:
  
  Check the data associated with the claim that triggered the error. Look for any discrepancies or invalid entries, particularly related to product generation dates or statuses.
  Ensure that all required fields are filled out correctly and that there are no missing or incorrect values.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Claims Management and internal claim types to understand the specific requirements and constraints for the claim type in question.
  
  
  
  Testing:
  
  If changes are made to the configuration or data, perform testing to ensure that the error no longer occurs and that the claim can be processed as expected.
  
  
  
  Seek Support:
  
  If the issue persists after checking configuration and data, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring internal claim types.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as:
  
  ICL01: Create Claim
  ICL02: Change Claim
  ICL03: Display Claim
  
  
  User Roles: Ensure that the user attempting to process the claim has the necessary permissions and roles assigned in SAP to perform the required actions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.