How To Fix ICLCUST230 - End of product version is not valid in internal claim type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 230

• Message text: End of product version is not valid in internal claim type &1

What causes this issue?

<DS:DE.ICL_CLTYPE>Internal claim type</> &v1& is assigned to the
<DS:DE.ICL_POLPROD>policy product</>. The
validity end of the policy product version tested is after the
validity end of all active versions of the assigned internal claim
type.

System Response

When you enter a corresponding <DS:DE.ICL_LOSSDATE>date</> in claims
processing,
the system is unable to
find a valid version of internal claim type &V1&.

How to fix this error?

Procedure for System Administrators

Change the validity end of the policy product or the internal claim
type. The validity period of the internal claim type must be the same
as or greater than that of the policy product.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST230 - End of product version is not valid in internal claim type &1 ?

  The SAP error message ICLCUST230 indicates that there is an issue with the end of the product version in the context of an internal claim type. This error typically arises in the context of managing claims, particularly in industries like insurance or finance where product versions and claims processing are critical.
  Cause:
  The error message is triggered when the system encounters an invalid end date for a product version associated with an internal claim type. This could be due to several reasons:
  
  Incorrect Configuration: The product version may not be properly configured in the system, leading to an invalid end date.
  Data Entry Error: There might be a mistake in the data entry where the end date is set incorrectly or is outside the valid range.
  Versioning Issues: The product version may have been deactivated or removed, but there are still references to it in the claims processing.
  System Updates: Changes in the product versioning or updates in the system might have led to inconsistencies.
  
  Solution:
  To resolve the ICLCUST230 error, you can follow these steps:
  
  
  Check Product Version Configuration:
  
  Navigate to the product version settings in your SAP system.
  Verify that the end date for the product version is correctly set and falls within the valid range.
  
  
  
  Review Internal Claim Type Settings:
  
  Ensure that the internal claim type is correctly linked to the product version.
  Check if the claim type is still active and valid.
  
  
  
  Data Validation:
  
  Review the data entries related to the claim and ensure that all dates and references are accurate.
  Correct any discrepancies found in the claim data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing product versions and internal claim types.
  
  
  
  System Updates:
  
  If the issue arose after a system update, check for any release notes or changes that might affect product versioning.
  Consult with your SAP Basis or technical team to ensure that all configurations are up to date.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating product versions and claims, such as ICL for claims management.
  SAP Notes: Search for SAP Notes related to the error message or product versioning issues, as they may provide specific patches or solutions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST230 error in your SAP system.