How To Fix ICLCUST166 - Subclaim type &1: Claim item rejection reason &3 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 166

• Message text: Subclaim type &1: Claim item rejection reason &3 not defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Delete the entry, or create claim item rejection reason &V3&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST166 - Subclaim type &1: Claim item rejection reason &3 not defined ?

  The SAP error message ICLCUST166 indicates that there is an issue with a subclaim type in the context of claim processing. Specifically, it states that the claim item rejection reason for a particular subclaim type is not defined in the system. This can occur in various SAP modules related to claims management, such as SAP Insurance or SAP Claims Management.
  Cause:
  The error is typically caused by one of the following reasons:
  
  Missing Configuration: The rejection reason for the specified subclaim type has not been configured in the system.
  Incorrect Subclaim Type: The subclaim type being referenced may not be valid or may not have been set up correctly in the system.
  Data Entry Error: There may be a typo or incorrect entry in the claim processing data that is leading to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claim item rejection reasons in your SAP system.
  Ensure that the rejection reason for the specified subclaim type is defined. This can typically be found in the customizing settings under the relevant module (e.g., Claims Management).
  If it is not defined, you will need to create a new entry for the rejection reason associated with the subclaim type.
  
  
  
  Verify Subclaim Type:
  
  Confirm that the subclaim type being used is valid and correctly set up in the system.
  Check if there are any dependencies or prerequisites that need to be fulfilled for the subclaim type to function properly.
  
  
  
  Review Data Entry:
  
  Go through the claim data that triggered the error and check for any inconsistencies or errors in the input.
  Correct any mistakes and try processing the claim again.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring claim item rejection reasons and subclaim types.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating to the configuration settings (e.g., SPRO for customizing).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration settings in SAP.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST166 error message in your SAP system.