How To Fix ICLCUST164 - Facts capture cat.&1 priority &2: Name field for question seq.&3 is empty

ICLCUST164 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 164

• Message text: Facts capture cat.&1 priority &2: Name field for question seq.&3 is empty

What causes this issue?

The name of question sequence &V3& in your logon language only consists
of blanks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for question sequence &V3&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICLCUST164 - Details

• The SAP error message ICLCUST164 typically relates to issues in the configuration or data entry within the SAP system, particularly in the context of the Insurance or Financial Services modules. This error indicates that a required field, specifically the "Name" field for a question in a sequence, is empty when it should contain a value.
  
  Cause:
  
  Missing Data: The most common cause of this error is that the "Name" field for a specific question sequence is not filled out in the configuration or data entry process.
  
  Configuration Issues: There may be a misconfiguration in the question sequence setup, where the required fields are not properly defined or populated.
  Data Migration Issues: If data has been migrated from another system, it’s possible that some fields were not transferred correctly, leading to empty fields in the new system.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the relevant question sequence in the SAP system.
  Ensure that all required fields,