How To Fix ICLCUST164 - Facts capture cat.&1 priority &2: Name field for question seq.&3 is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 164

• Message text: Facts capture cat.&1 priority &2: Name field for question seq.&3 is empty

What causes this issue?

The name of question sequence &V3& in your logon language only consists
of blanks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for question sequence &V3&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST164 - Facts capture cat.&1 priority &2: Name field for question seq.&3 is empty ?

  The SAP error message ICLCUST164 typically relates to issues in the configuration or data entry within the SAP system, particularly in the context of the Insurance or Financial Services modules. This error indicates that a required field, specifically the "Name" field for a question in a sequence, is empty when it should contain a value.
  Cause:
  
  Missing Data: The most common cause of this error is that the "Name" field for a specific question sequence is not filled out in the configuration or data entry process.
  Configuration Issues: There may be a misconfiguration in the question sequence setup, where the required fields are not properly defined or populated.
  Data Migration Issues: If data has been migrated from another system, it’s possible that some fields were not transferred correctly, leading to empty fields in the new system.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the relevant question sequence in the SAP system.
  Ensure that all required fields, especially the "Name" field, are filled out correctly.
  
  
  
  Data Entry:
  
  If this error occurs during data entry, review the input forms to ensure that all mandatory fields are completed before submission.
  
  
  
  Review Question Sequence:
  
  Go to the specific question sequence mentioned in the error message (using the sequence number provided) and verify that all necessary fields are populated.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the configuration of question sequences in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training: Ensure that users involved in data entry or configuration are adequately trained on the importance of filling out all required fields to avoid such errors in the future.
  
  By addressing the empty "Name" field and ensuring proper configuration and data entry practices, you should be able to resolve the ICLCUST164 error effectively.