How To Fix ICLCUST165 - (&1 lines) Facts capture (question sequence) is consistent


ICLCUST165 - Overview

  • Message type: E = Error

  • Message class: ICLCUST - Checking Customizing Tables

  • Message number: 165

  • Message text: (&1 lines) Facts capture (question sequence) is consistent

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    INCLUDE ICL_CUST_S OBJECT DOKU ID TX

    System Response

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLCUST165 - (&1 lines) Facts capture (question sequence) is consistent ?
    The SAP error message ICLCUST165 typically relates to issues in the configuration or processing of a question sequence in the context of SAP's Customer Relationship Management (CRM) or similar modules that involve capturing facts or data through questionnaires or surveys.
    
    Cause: The error message indicates that there is a consistency issue with the question sequence in the facts capture process. This could be due to several reasons, such as: Incorrect Configuration: The question sequence may not be properly configured in the system. Data Integrity Issues: There may be inconsistencies in the data that is being captured, such as missing or incorrect entries. Sequence Logic Errors: The logic defined for the question sequence may not align with the expected flow, leading to inconsistencies. Versioning Issues: If there are multiple versions of the questionnaire or sequence, the system may be referencing an outdated or incorrect version.
    Solution: To resolve the ICLCUST165 error, you can take the following steps: Review Configuration: Check

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