How To Fix ICLCUST099 - Subclaim type &1: Enter a coverage referral


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICLCUST - Checking Customizing Tables

  • Message number: 099

  • Message text: Subclaim type &1: Enter a coverage referral

  • Show details Hide details
  • What causes this issue?

    There is no point in making an entry in the table of permitted coverage
    referrals if you do not state a coverage referral.

    System Response

    The entry is ignored.

    How to fix this error?

    Delete the entry.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLCUST099 - Subclaim type &1: Enter a coverage referral ?

    The SAP error message ICLCUST099 typically occurs in the context of insurance or claims processing within the SAP system, particularly when dealing with subclaims. The message indicates that a coverage referral is required for the specified subclaim type.

    Cause:

    The error message is triggered when a user attempts to process a subclaim without providing the necessary coverage referral information. This could happen due to:

    1. Missing Data: The required coverage referral data has not been entered in the system for the specific subclaim type.
    2. Configuration Issues: The system may not be properly configured to handle the specific subclaim type, leading to the requirement for a coverage referral not being met.
    3. User Input Error: The user may have overlooked entering the required information or may have entered it incorrectly.

    Solution:

    To resolve the ICLCUST099 error, you can take the following steps:

    1. Check Subclaim Type: Verify the subclaim type you are working with and ensure that it is correctly configured in the system.
    2. Enter Coverage Referral: Go to the relevant section of the claim processing screen and enter the required coverage referral information. This may involve:
      • Navigating to the coverage referral field.
      • Inputting the necessary details that are required for the subclaim type.
    3. Review Configuration: If you have access to system configuration, check the settings for the subclaim type to ensure that it is set up correctly to require or not require a coverage referral.
    4. Consult Documentation: Refer to the SAP documentation or user manuals specific to your organization’s implementation of SAP for any additional requirements or steps that may be necessary.
    5. Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or system administrator for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
    • User Training: Ensure that users are trained on the importance of entering coverage referral information when processing subclaims.
    • System Updates: Keep the SAP system updated to the latest version, as updates may include fixes for known issues related to claims processing.

    By following these steps, you should be able to resolve the error and continue processing the subclaim successfully.

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