How To Fix ICLCUST101 - Subclaim type &1 claim document &2: Name field is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 101

• Message text: Subclaim type &1 claim document &2: Name field is empty

What causes this issue?

The name for the claim document in your logon language only consists of
blanks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

In customizing create a name for claim document &V2&.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST101 - Subclaim type &1 claim document &2: Name field is empty ?

  The SAP error message ICLCUST101 indicates that there is an issue with a subclaim type in a claim document where the name field is empty. This error typically arises in the context of insurance claims processing or similar financial transactions within SAP.
  Cause:
  The error is triggered when the system expects a name to be provided for a specific subclaim type, but the field is found to be empty. This can occur due to:
  
  Data Entry Error: The user may have forgotten to fill in the name field when creating or updating the claim.
  Configuration Issue: The subclaim type may not be properly configured in the system, leading to missing mandatory fields.
  System Bug: There could be a bug or issue in the version of SAP being used that affects how data is processed.
  
  Solution:
  To resolve the ICLCUST101 error, you can take the following steps:
  
  
  Check the Claim Document:
  
  Open the claim document referenced in the error message (claim document &2).
  Verify that all required fields, especially the name field for the subclaim type &1, are filled in correctly.
  
  
  
  Update the Name Field:
  
  If the name field is empty, enter the appropriate name and save the changes.
  Ensure that the name adheres to any formatting or length requirements specified by your organization.
  
  
  
  Review Configuration:
  
  If the issue persists, check the configuration settings for the subclaim type in the SAP system. Ensure that all mandatory fields are correctly defined.
  Consult with your SAP administrator or functional consultant to verify that the subclaim type is set up correctly.
  
  
  
  Test the Changes:
  
  After making the necessary updates, try to process the claim again to see if the error is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling claim documents and subclaim types.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if you suspect a system bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing claims in SAP, such as ICL01 for creating claims or ICL02 for changing claims.
  User Roles: Ensure that the user has the appropriate permissions to edit claim documents and subclaims.
  Training: If this error is common among users, consider providing training on the correct procedures for entering claim data.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST101 error in your SAP system.