How To Fix ICLCUST100 - (&1 lines) Coverage referrals are consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 100

• Message text: (&1 lines) Coverage referrals are consistent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CUST_S OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST100 - (&1 lines) Coverage referrals are consistent ?

  The SAP error message ICLCUST100, which states "Coverage referrals are consistent," typically relates to issues in the configuration or data consistency within the SAP system, particularly in the context of insurance or claims management modules. This error can occur when there are inconsistencies in the coverage data or when the system is unable to process the coverage referrals correctly.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the coverage data, such as overlapping coverage periods or incorrect policy details.
  Configuration Issues: The configuration settings for coverage referrals may not be set up correctly, leading to conflicts in the data.
  Missing Information: Required fields or data may be missing, causing the system to flag the referrals as inconsistent.
  Business Rules Violations: The referrals may not comply with the defined business rules or logic set within the SAP system.
  
  Solution:
  
  Review Coverage Data: Check the coverage details for the relevant policies to ensure that there are no overlaps or inconsistencies. Verify the start and end dates, coverage amounts, and any other relevant details.
  Check Configuration Settings: Review the configuration settings related to coverage referrals in the SAP system. Ensure that all necessary parameters are correctly defined.
  Validate Required Fields: Ensure that all required fields are filled out correctly in the system. Missing or incorrect data can lead to this error.
  Consult Business Rules: Review the business rules that govern coverage referrals to ensure that the referrals being processed comply with these rules.
  Run Consistency Checks: If available, run any consistency checks or validation tools provided by SAP to identify and rectify data issues.
  Consult Documentation: Refer to SAP documentation or support notes related to the ICLCUST100 error for specific guidance and troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in reviewing or correcting coverage data (e.g., transaction codes related to policy management or claims processing).
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the ICLCUST100 error and implement the necessary solutions to resolve it.